Scam Targeting Fido Customers!

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EverydayElectronics wants to warn our user’s of a very legit looking phishing scam that’s currently targeting Fido Communications customers.

If you’ve recently received a text saying that Fido has sent you ”Interac E-transfer Refund Rewards”, please note that this is a scam.

Sources close to EverydayElectronics who specialize in protecting your identity online, have reported the scam starts with receiving a very legit looking text message that appears to be from your cellphone provider.

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Upon clicking the link provided in the text message user’s are taken to a page that looks and functions exactly like a real e-transfer page.

Once you choose which bank you want the money directed to, you are then directed to login to your account to accept the payment, as you would with a regular e-transfer.

After logging in the first time the page simply reloads. This is where the scammers gain access to critical information, in this case all of your online banking information and more.

When logging in a second time users actually get logged into their online banking, but no e-transfer appears. This makes it difficult to tell they have just been scammed.

After speaking with two seperate Fido Communications agents EverydayElectronics can confirm that this is 100% a phishing scam. The company recommends contacting your financial institution immediately to report the incident, and have your information changed. If this has happened to you we also recommend calling Fido personally to open a report or sumbit a claim.

It’s important to stay vigilant for these types of scams and note that Fido will NEVER text or email you to accept an e-transfer.

Phishing scams like these have been greatly increasing lately and this case shows just how far thieves are willing to go to get your information.

EverydayElectronics recommends taking extra precautions when opening texts or emails asking you to submit information. In our opinion, you should never text or email personal or financial information, even if you are close with whoever is receiving it.

Looking for additional information? Find out more on phishing scams aswell as how to protect yourself here. To ensure you’re completely safe online, find out how to surf private and anonymous here.

7 thoughts on “Scam Targeting Fido Customers!

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  1. I just got it today from number +1819-421-5037 saying: Hi it’s Fido: We will refund the monthly payment because we detected a overpayments. collect your money at; http://www.Interac-mobile.fr. Sorry to him or her that I knew it was a scam because of words that he or she used like A OVERPAYMENTS. And Im lucky because I found this site.

    1. Hey Elsie,

      That’s great to hear! We’re happy you avoided the scam.

      Fido customers can send any spam SMS they receive to 7726 (SPAM).  This will submit the message to be audited and blocked from the Fido network.

      No charges apply for using this service.

  2. I just got the same message and almost “bit”. Lucky I Googled “Fido refund” and found your page. THANKS!!!

    1. Hey Michael,

      That’s great to hear! We’re happy you avoided the scam.

      Fido customers can send any spam SMS they receive to 7726 (SPAM).  This will submit the message to be audited and help to block it from the Fido network.

      No additional charges apply for using this service.

    1. It’s an absolute scam, please disregard the message and forward it to Fido at 7726.

      As of March 2017, Fido customers can send any spam SMS they receive to 7726 (SPAM).  This will submit the message to be audited then blocked from the Fido network. No additional charges apply for using this service.

      We have had multiple reports of user’s who are with other carriers, like Virgin Mobile and Bell for example, who say they have received the same scam messages as well. That’s most likely why you have received it even though you are no longer with Fido.

      Anyone who needs assistance spotting text or SMS scams can find out more information here: http://forums.fido.ca/t5/blogs/blogarticlepage/blog-id/CommunityBlog/article-id/440.

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